Refund Policy – VTGB

Refund Policy

All items are made to order, which means each product is created specifically for you once your order is placed.

Returns & Refunds

We do not accept returns or offer refunds for:

- Incorrect size selection

- Change of mind

- Buyer’s remorse

Please carefully review sizing information before placing your order.

Damages and Issues

Please inspect your order upon reception and contact us within 7 days if the item is defective, damaged, or if you received the wrong item.

To report an issue, contact us at vtgb2026@hotmail.com with:

- Your order number

- Clear photos of the issue

If your claim is approved, we will send a replacement at no additional cost.

Exchanges

We do not offer direct exchanges. If you wish to receive a different size or item, please place a new order.

Lost or Delayed Orders

If your order appears to be lost or significantly delayed, please contact us and we will assist you in resolving the issue.

Refunds (if applicable)

Refunds are only issued in cases where a replacement cannot be provided.

If approved, refunds will be processed to your original payment method within 5–10 business days.

Contact

For any questions regarding your order, you can contact us at:

vtgb2026@hotmail.com