Refund policy

Made-to-Order Products

All items are made to order, meaning each product is created specifically for you once your order is placed.

Returns & Refunds

We do not accept returns or offer refunds for:

• Incorrect size selection
• Change of mind
• Buyer’s remorse

Please carefully review sizing information before placing your order.

Damages & Issues

Please inspect your order upon reception. If your item is defective, damaged, or incorrect, contact us within 7 days of delivery.

To report an issue, please include:

• Your order number
• Clear photos of the issue

If your claim is approved, a replacement will be sent at no additional cost.

Exchanges

We do not offer direct exchanges.
If you would like a different size or item, please place a new order.

Lost or Delayed Orders

If your order appears lost or significantly delayed, please contact us. We will assist you in resolving the issue.

Refunds (If Applicable)

Refunds are only issued if a replacement cannot be provided.

If approved, refunds will be processed to your original payment method within 5–10 business days.

Contact

For any questions regarding your order, please contact us at:

vtgb2026@hotmail.com